Terms & Conditions

Coldwell Banker Coast Realty
Effective Date: 1/1/2026

By opting in to receive SMS text messages from Coldwell Banker Coast Realty (“we,” “us,” “our”), you agree to these SMS Terms & Conditions (“Terms”).

1. SMS Messaging Service

By providing your mobile phone number and opting in, you consent to receive SMS (Short Message Service) messages from Coldwell Banker Coast Realty for the following purposes only:

  • Customer Care Messages – responses to inquiries, assistance with real estate services, and support communications.

  • Account Notification Messages – updates related to active real estate transactions, appointments, service confirmations, document notifications, and account-related information.

  • Delivery Notification Messages – notifications related to document delivery, showing confirmations, appointment scheduling updates, or service-related confirmations.

Message and data rates may apply.

Consent to receive SMS messages is not a condition of purchasing, selling, leasing, or receiving real estate services.

2. Message Frequency

Message frequency varies depending on your interaction with us and the status of your transaction or service request.

You may receive multiple messages related to active services or support inquiries. Coldwell Banker Coast Realty reserves the right to adjust message frequency as necessary.

Carriers are not liable for delayed or undelivered messages.

3. Message and Data Rates

Message and data rates may apply according to your mobile carrier’s plan. You are responsible for any fees charged by your wireless provider.

4. Opt-In Method

You may opt in to receive SMS messages by:

  • Providing your phone number through our website forms

  • Submitting buyer or seller intake forms

  • Requesting property information

  • Scheduling appointments

  • Providing written or electronic consent

We maintain records of opt-in consent in accordance with applicable laws and carrier requirements.

5. Opt-Out / Cancellation

You may opt out of receiving SMS messages at any time by replying:

STOP

After you send STOP, you will receive one final confirmation message confirming your request has been processed. You will no longer receive SMS messages unless you re-subscribe.

6. Help / Customer Support

For assistance, reply:

HELP

You may also contact us directly at:

📧 [email protected]
📞 386.275.1000

7. Privacy

Your information will be handled in accordance with our Privacy Policy:

https://www.coldwellbankercoast.com/privacy

We do not sell, rent, or share your mobile phone number with third parties for marketing or promotional purposes.

Mobile information may be shared only with service providers strictly for the purpose of delivering SMS communications on our behalf.

8. Eligibility

By opting in, you confirm that:

  • You are at least 18 years old

  • You are the authorized user of the mobile number provided

  • You are authorized to incur any associated message and data charges

9. Limitation of Liability

Coldwell Banker Coast Realty is not responsible for delays or failures in SMS delivery caused by carriers or third-party service providers.